Community service: Artificial intelligence in employment and the reconfiguration of the workforce in the digital age

https://doi.org/10.53730/tcsie.v1n2.8

Authors

  • Erick Eduardo Molina-Menéndez Universidad Técnica de Manabí, Portoviejo, Ecuador
  • Nathaly Juleidy Cedeño-Acosta Universidad Técnica de Manabí, Portoviejo, Ecuador
  • Cristhian Leonel Cedeño-Cuzme Universidad Técnica de Manabí, Portoviejo, Ecuador
  • María Rodríguez-Gámez Universidad Técnica de Manabí, Portoviejo, Ecuador
  • Wilber Manuel Saltos-Arauz Universidad Técnica de Manabí, Portoviejo, Ecuador

Keywords:

artificial intelligence, community service, digital age, employment, reconfiguration

Abstract

The impact of artificial intelligence on employment and the configuration of the workforce in the digital age is a topic of great relevance today. The objective of the research is to analyze how the adoption of artificial intelligence is transforming work roles, generating both opportunities and challenges for workers. Changes in skill demand, the emergence of new occupations, and potential automation of tasks are examined, as well as implications for workforce training and adaptation. A bibliographic review and a qualitative analysis of the aspects involved in the introduction of new technologies in the work process were carried out. The result was that artificial intelligence could be implemented to improve employment and take advantage of the opportunities offered in all work spheres, mainly science and education.

Downloads

Download data is not yet available.

References

Armas Morales, Carlos Eduardo, & Anicama Pescorán, Juan Eleazar. (2022). ¿Inteligencia artificial un fenómeno socioeconómico? Despido del trabajador por automatización empresarial. Revista Investigación y Negocios, 15(25), 139-151. http://www.scielo.org.bo/scielo.php?script=sci arttext&pid=S2521- 7372022000100013&lng=es&tlng=es

Avaro, Dante. (2023). La industria de la inteligencia artificial: una carrera por su liderazgo. Problemas del desarrollo, 54(212), 105-127. https://doi.org/10.22201/iiec.20078951e.2023.212.69959

Baptista, J., Stein, M. K., Klein, S., Watson-Manheim, M. B., & Lee, J. (2020). Digital work and organisational transformation: Emergent Digital/Human work configurations in modern organisations. The Journal of Strategic Information Systems, 29(2), 101618. https://doi.org/10.1016/j.jsis.2020.101618

Budhwar, P., Chowdhury, S., Wood, G., Aguinis, H., Bamber, G. J., Beltran, J. R., ... & Varma, A. (2023). Human resource management in the age of generative artificial intelligence: Perspectives and research directions on ChatGPT. Human Resource Management Journal, 33(3), 606-659. https://doi.org/10.1111/1748-8583.12524

Doellgast, V., & Wagner, I. (2022). Collective regulation and the future of work in the digital economy: Insights from comparative employment relations. Journal of Industrial Relations, 64(3), 438-460. https://doi.org/10.1177/00221856221101165

Dwivedi, Y. K., Hughes, L., Ismagilova, E., Aarts, G., Coombs, C., Crick, T., ... & Williams, M. D. (2021). Artificial Intelligence (AI): Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy. International journal of information management, 57, 101994. https://doi.org/10.1016/j.ijinfomgt.2019.08.002

EDS/Robotics (2023). Desarrollamos una innovadora solución de IA para el sector del automóvil. https://www.edsrobotics.com/blog/proyecto-eliminacion-de-rebaba-de-neumatico-sector-automovil/

Hernández, José, P. (2022). Inteligencia artificial: qué aporta y qué cambia en el mundo del trabajo. Factor trabajo. https://blogs.iadb.org/trabajo/es/inteligencia-artificial-que-aporta-y-que-cambia-en-el-mundo-del-trabajo/

Holford, W. D. (2019). The future of human creative knowledge work within the digital economy. Futures, 105, 143-154. https://doi.org/10.1016/j.futures.2018.10.002

Johnson, P. C., Laurell, C., Ots, M., & Sandström, C. (2022). Digital innovation and the effects of artificial intelligence on firms’ research and development–Automation or augmentation, exploration or exploitation?. Technological Forecasting and Social Change, 179, 121636. https://doi.org/10.1016/j.techfore.2022.121636

López Franco, Melvin Leonardo, Lovato Torres, Sofía Georgina, & Abad Peña, Graciela. (2018). El impacto de la cuarta revolución industrial en las relaciones sociales y productivas de la industria del plástico IMPLASTIC S. A. en Guayaquil-Ecuador: retos y perspectivas. Revista Universidad y Sociedad, 10(5), 153-160. http://scielo.sld.cu/scielo.php?script=sci_ arttext&pid=S2218-36202018000500153&lng=es&tlng=es.

López, M. (2018). The Impact of AI on Human Resources. En S. Johnson & R. García (Eds.), Artificial Intelligence in Business (pp. 87-102). Springer.

Makarius, E. E., Mukherjee, D., Fox, J. D., & Fox, A. K. (2020). Rising with the machines: A sociotechnical framework for bringing artificial intelligence into the organization. Journal of business research, 120, 262-273. https://doi.org/10.1016/j.jbusres.2020.07.045

Márquez Díaz, Jairo. (2020). Inteligencia artificial y Big Data como soluciones frente a la COVID-19. Revista de Bioética y Derecho, (50), 315-331. Epub 23 de noviembre de 2020. http://scielo.isciii.es/scielo.php?script=sci_arttext&pid=S1886-58872020000300019&lng=es&tlng=es

Murugesan, U., Subramanian, P., Srivastava, S., & Dwivedi, A. (2023). A study of artificial intelligence impacts on human resource digitalization in Industry 4.0. Decision Analytics Journal, 7, 100249. https://doi.org/10.1016/j.dajour.2023.100249

Ocana, Yolvi; Valenzuela, Luis A. y Garro, Luzmila L. (2019). Inteligencia artificial y sus implicaciones en la educación superior. Propós. represent. [online]. 2019, vol.7, n.2, pp.536-568. ISSN 2307-7999. http://dx.doi.org/10.20511/pyr2019.v7n2.274.

Ocaña-Fernández, Yolvi, Valenzuela-Fernández, Luis Alex, & Garro-Aburto, Luzmila Lourdes. (2019). Inteligencia artificial y sus implicaciones en la educación superior. Propósitos y Representaciones, 7(2), 536-568. https://dx.doi.org/10.20511/pyr2019.v7n2.274

Stefanelli, M. (2001). The socio-organizational age of artificial intelligence in medicine. Artificial intelligence in medicine, 23(1), 25-47. https://doi.org/10.1016/S0933-3657(01)00074-4

Van Doorn, J., Smailhodzic, E., Puntoni, S., Li, J., Schumann, J. H., & Holthöwer, J. (2023). Organizational frontlines in the digital age: The Consumer–Autonomous Technology–Worker (CAW) framework. Journal of Business Research, 164, 114000. https://doi.org/10.1016/j.jbusres.2023.114000

Downloads

Published

2024-07-05

How to Cite

Molina-Menéndez, E. E., Cedeño-Acosta, N. J., Cedeño-Cuzme, C. L., Rodríguez-Gámez, M., & Saltos-Arauz, W. M. (2024). Community service: Artificial intelligence in employment and the reconfiguration of the workforce in the digital age. Tennessee Community Service International of Empowerment, 1(2), 9–15. https://doi.org/10.53730/tcsie.v1n2.8

Issue

Section

Articles